Sometimes laptop scrollers fail to respond when you trace your fingers over the pad. It doesn’t mean that it’s broken, but figuring out how to enable a TouchPad on an Asus laptop with Windows 10 can be a bit tricky, as there could be several reasons for it. Today, we’ll explain why it may be failing and how you can use Synaptics TouchPad Driver to get it up and running again.
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- Why the TouchPad driver may be failing
- Detect the Touchpad Driver
- Check that the TouchPad is enabled
- Download or update to the correct version
Why the TouchPad driver may be failing
As Windows 10 updates come and go, other drivers may become outdated. There are also times where new patches accidentally corrupt driver files, leaving the TouchPad unresponsive. For this reason, the solution may be as simple as learning how to enable a TouchPad on an Asus laptop via the settings.
Detect the Touchpad Driver
Before you can fix the problem, you’ll need to check which driver you have installed. While most Asus laptops with Windows 10 have the Synaptics TouchPad Driver by default, there’s a chance that it may have ELAN instead.
Step 1: Open Device Manager
To begin, click on the search icon and type in ‘Device Manager.’ Alternatively, you can also right-click on the start menu and select the option from the list that appears.
Step 2: Check ‘Mice and other pointing devices’
With the Device Manager open, head down to ‘Mice and other pointing devices’ and open the arrow. Within this list, you should see the TouchPad hardware the Asus laptop is running. It should help you verify that you have a Synapsis TouchPad Driver.
Check that the TouchPad is enabled
Now that you know that your Asus laptop is running the Synaptics TouchPad Driver, you should see if the device didn’t accidentally disable the feature.
Step 1: Find Devices
If you press the Windows key + “I”, it opens your settings where you’ll see several tabs for your laptop. In the top row, you should see Devices.
Step 2: Open TouchPad settings
When the next window opens, the TouchPad section will be available on the left menu. Clicking on it will reveal the content on the right pane, where you should select ‘Advanced settings.’
Step 3: Enable TouchPad
You should see a checkbox with the text ‘Enable TouchPad.’ If this isn’t selected, then that explains why it’s not working. However, if it is, you may want to untick it, apply the changes, and then enable it again and see if that works.
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Download or update to the correct version
If none of the above solutions help you, it’s time to ensure you have the correct version installed. Even if you already have Synaptics installed, it may have become corrupted. You should uninstall and delete it, download Synaptics TouchPad Driver again, and reinstall it.
After it’s installed, you can use the driver to check for updates. Simply head to the Device Manager again, right-click on the TouchPad name, and select ‘Update Driver.’
Just a slide and click away
We hope that our guide on how to enable TouchPad on Asus laptop (Windows 10) with the Synaptics TouchPad Driver has resolved your issue. If not, there may be some hardware failure that you’ll need a technician to look at, as the software appears to be working.
If you’re strapped for cash, you may need to rely on a separate mouse in your USB port to move around and click until you can get it sorted. Should our solutions work, remember to check some of the latest driver updates, such as two-finger scrolling, creating hot corners, and quick tab switching.