A poor workman blames his tools. You may have heard that saying before, and while it may be true to a certain extent, the reality is that tools make life much easier. If you are a business owner or CEO, then you need the right tech tools within the company structure to maximize efficiency.
The problem is finding the right tools that fit seamlessly into your current business processes. Although there will be a transitionary period when adopting new tools, the process should not be so disruptive as to derail the company’s progress. You must do thorough research ahead of time to vet the new tool and make sure it will benefit the company.
So, which tools should you consider looking into in 2024? Here are five tech tools that could propel your business to the next level.
Many businesses are concerned with the process of learning. Perhaps you run an educational institution that caters to students of different ages, so you need a helpful tool for instructors to manage courses and track progress. In corporate settings, employers may be interested in professional development for their employees, so a learning management system (LMS) would work for their companies as well. In either scenario, developing an effective learning management system takes time and effort. You have to figure out the best method for organizing coursework, communicating tasks, tracking data, and handling user administration. The result is a well-formed platform that helps either your clients or employees reach their learning objectives.
Customer Relationship Manager
Another popular tool for businesses is a customer relationship management program, also known as a CRM. CRMs can fulfill multiple objectives, primarily tracking and sharing information about a company’s clients. Customer feedback, audience research, transaction history, sales funnel targeting, and other objectives are often the backbone of a CRM program. They can also help with booking appointments and transferring medical records to the appropriate departments and healthcare professionals. The right CRM can make your company far more effective at maintaining relationships with customers.
Larger companies have a lot of resources at their disposal. Funding, tech applications, employees, vendors, properties, equipment, suppliers, and other types of resources can be hard to keep track of and manage. An enterprise resource planning platform simplifies these logistics so that the burden of work does not overwhelm you or your team. Many ERPs are cloud-based, which makes them more accessible to your entire team and easier to maintain since the cloud host takes care of the frontend technological components. Additionally, you can seamlessly integrate cloud ERPs with virtual Chief Information Security Officer or vCISO services for better cybersecurity.
Projects can make up the bulk of a company’s internal processes. You task certain employees or teams with a specific objective and they work together to complete that objective. Projects can be on a small scale or company-wide. If your business is having trouble tracking these projects and keeping everyone on the same page, then you need a project management tool. This platform can make many aspects of the project lifecycle simpler, such as task assignments, deadlines, handoff phases, data sharing, and overall project tracking. If you are in a project-focused industry, then adopting a project management tool would be a huge time-saver for the business.
If there is one thing that all business owners can agree on, it is that communication is key. Just like a successful marriage, things work better when everyone is on the same page, which requires communication. The problem with businesses is that not every employee may have the same communication priorities or skills. This is why it is important to get everyone on the same platform. A tool like Slack is perfect for team-based communication, as you can create multiple channels, hop into impromptu video calls, and share documents all in one space. Many communication tools integrate with specific project management programs, so you can ensure both your projects and communications are streamlined. In addition to a platform for communicating, you should have a best practices document to lay out guidelines for appropriate processes.
Fill Your Toolbelt with the Right Business Tech
As mentioned before, it is important to evaluate the merits of a business technology before you adopt it into your company structure. Some tools may not suit your specific model or industry very well, and cramming them in where they do not fit will just slow down operations. Try to research what types of businesses benefit from the specific tools you find online. This should help you weed out the programs that would either be overwhelming or dysfunctional for your team. At the end of the day, it all points back to creating a more efficient organization, and some tools will be more effective than others for your company.