How to Fix Your T-Mobile App When it Keeps Stopping?

Users who have T-Mobile service can now download the T-Mobile app on their smartphone(Android/iOS). With the smartphone app, users can completely take charge of their internet experience. They can change the name and password of the network, limit connected devices, limit screen time, and a lot more.

However, there are always new problems developing with smartphones and some users have complained that their T-Mobile app keeps stopping. The constant stopping of the app is no good sign as it can hinder your user experience and since most users have it and use it to control a lot of their network-related services, it is important that the app keeps working.

In this guide, you will find some solutions to fix your T-Mobile app when it keeps stopping. So do follow all the steps and methods carefully.

How to fix T-Mobile Apps Keeps Stopping

Clear Cache and Data for the App

Overtime when you keep using any app, there are a lot of cache files and data that build up, and sometimes this residual data can cause a bunch of issues such as the app crashing frequently. In that case, you can try clearing the cache and data for the T-Mobile app and see if it resolves the issue. Here is how you can do it:

Step 1: Open your smartphone’s Settings.

	t mobile keeps stopping

Step 2: Now scroll down and tap on Apps.

tmobile app keeps stopping

Step 3: From the list of the app, find the T-Mobile app and tap on it.

Step 4: Now scroll down and tap on Storage.

t mobile keeps stopping

Step 5: Finally, tap on Clear data and then tap on Clear cache.

tmobile app keeps stopping

That’s it! Now restart your phone and try opening the app again. This should resolve the issue.

Update the T-mobile App

If your t-mobile app is not up to date then it might crash frequently or will stop working and in that case, you have to update your app to the latest version.

If you have an Android smartphone:

  • Open Google Play Store
  • Search for the T-Mobile app and then tap on it.
  • If there is a new version for the app, you will see an Update option, tap on it.

t-mobile-app-update

If you have an iPhone:

  • Open Apple App Store
  • Search for the T-Mobile app and then tap on it.
  • If there is a new version for the app, you will see an Update option, tap on it.

Check Your Phone’s Storage

t-mobile app storage

Usually, when any app crashes or stops unexpectedly it is because the phone’s memory or storage is almost full. So if you have an old smartphone and you keep a lot of stuff on your smartphone, chances are that the storage of your phone is full. Full storage can also mean more apps which in turn means more memory or RAM consumed.

What you can do is, try deleting some apps that you rarely use and also clean out any files and media that are not necessary. Doing so will significantly increase the performance of your smartphone and will also potentially resolve this issue.

Closing Phrase

So that was all about how to fix your T-Mobile app when it keeps stopping. Make sure that you have enough storage space on your phone and that you have installed the latest version of the app. We hope this guide helps you in resolving the issue. In case of any queries, feel free to reach out to us.

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